Hoffman Amplifiers Tube Amplifier Forum

Other Stuff => Other Topics => Topic started by: simonallaway on November 10, 2010, 08:09:09 am

Title: Self-repair Manifesto
Post by: simonallaway on November 10, 2010, 08:09:09 am
Here's a self-repair manifesto from some website. If there's any forum that represents and promotes these goals, it's this one. I thought it was cool:

http://www.ifixit.com/Manifesto
Title: Re: Self-repair Manifesto
Post by: birt on November 10, 2010, 09:17:28 am
that "some website" is really cool. i like it.
Title: Re: Self-repair Manifesto
Post by: FYL on November 10, 2010, 10:01:46 am
Quote
Here's a self-repair manifesto from some website.

Nice.

Title: Re: Self-repair Manifesto
Post by: tubesornothing on November 10, 2010, 10:08:16 am
Huh - "we have the right to make a mess of the product without voiding the warranty"??  I am sure if anyone has ever sold an amp, the builder would be really happy to honor the warranty after someone has gone in and "repaired" it.

Title: Re: Self-repair Manifesto
Post by: simonallaway on November 10, 2010, 11:32:24 am
Huh - "we have the right to make a mess of the product without voiding the warranty"??  I am sure if anyone has ever sold an amp, the builder would be really happy to honor the warranty after someone has gone in and "repaired" it.

I thought the same about that line....but when I take something apart I've already decided that the warranty is useless. Which is mostly why I rarely buy them. I think there's a grey area in between though, where *some* parts should be deemed as user serviceable. Rather than a blanket policy of "no user serviceable parts..at all..ever". Perhaps its because of this litigious world we live in.
Title: Re: Self-repair Manifesto
Post by: G._Hoffman on November 10, 2010, 02:54:04 pm
Huh - "we have the right to make a mess of the product without voiding the warranty"??  I am sure if anyone has ever sold an amp, the builder would be really happy to honor the warranty after someone has gone in and "repaired" it.


That was the only one I thought was completely wrong.  Sorry, but I can think of no reason a manufacturer should be responsible for your mistakes. 


Gabriel
Title: Re: Self-repair Manifesto
Post by: birt on November 10, 2010, 03:08:42 pm
sure they aren't right about that. it would be so nice if you could take a peek inside to see if it's just a loose wire and then return it, but that's just not possible. i think this is more about the idealistic idea.
Title: Re: Self-repair Manifesto
Post by: stingray_65 on November 11, 2010, 12:19:54 am
sure they aren't right about that. it would be so nice if you could take a peek inside to see if it's just a loose wire and then return it, but that's just not possible. i think this is more about the idealistic idea.

I had just received an air filtration unit for my shop from Grizzly Industrial. It arrived DOA. To put it lightly i was perturbed.

Now I have a quarter century of experience in industrial machinery repair and at least 50 different screwdrivers. It took EVERY ounce of willpower to NOT remove 4 screws and see what was wrong (I could see a dab of paint on one of the screws, a tell tale indicator their would be  warranty issues to be had)

I couldn't take it any longer and called the tech line. I got an OK and a note on my purchase the tech had me open up the panel. inside was a fuse on a PCB that had popped out on one side. probably loosened on its trek from the far east.

Had this incident taken it's normal path, They would have to send out a freight carrier to pick the unit back up, I would have had to re-crate it, wait while it shipped there, be inspected, a new unit shipped back, un crate it, re hang it. Yadda yadda yadda!
Title: Re: Self-repair Manifesto
Post by: G._Hoffman on November 11, 2010, 03:53:51 pm
sure they aren't right about that. it would be so nice if you could take a peek inside to see if it's just a loose wire and then return it, but that's just not possible. i think this is more about the idealistic idea.

I had just received an air filtration unit for my shop from Grizzly Industrial. It arrived DOA. To put it lightly i was perturbed.

Now I have a quarter century of experience in industrial machinery repair and at least 50 different screwdrivers. It took EVERY ounce of willpower to NOT remove 4 screws and see what was wrong (I could see a dab of paint on one of the screws, a tell tale indicator their would be  warranty issues to be had)

I couldn't take it any longer and called the tech line. I got an OK and a note on my purchase the tech had me open up the panel. inside was a fuse on a PCB that had popped out on one side. probably loosened on its trek from the far east.

Had this incident taken it's normal path, They would have to send out a freight carrier to pick the unit back up, I would have had to re-crate it, wait while it shipped there, be inspected, a new unit shipped back, un crate it, re hang it. Yadda yadda yadda!



Sure, but you know what you're doing, and you got permission.  That is not the situation we're talking about.  As often as not, its someone who can't tell a cap from a Phillips head screws, uses a butter knife for a screwdriver, and wants to reach into the back of their CRT screen!  


Gabriel