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Other Stuff => Other Topics => Topic started by: Willabe on June 20, 2020, 03:09:11 pm

Title: Help!!!Email hacked! GOT THEM ALL BACK!
Post by: Willabe on June 20, 2020, 03:09:11 pm
This morning could not log into my email. I tried to change my password, and the other email account they sent the verification code to the password wont work either, it was hacked. My 3 other email accounts are also hacked, the passwords don't work. All 5 accounts had different passwords.

I don't have a cell phone, so they can't send me a text with a code. And to get a new account, you need a mobile # so they can text me a code.

Any ideas?   :BangHead:      :cussing:   

Closed my paypal, called the bank, killed my card. I never do ANY banking on line.

And All our photos on the computer are gone. Everything else seems fine, so far.   
Title: Re: Help!!!Email hacked, cant change password!
Post by: sluckey on June 20, 2020, 03:30:37 pm
Can you access your email account through xfinity.com?
Title: Re: Help!!!Email hacked, cant change password!
Post by: Willabe on June 20, 2020, 04:32:17 pm
No.

That's my back up where Yahoo sends the verification code.
I went xfinity to get the code and couldn't get in.

I opened a new Yahoo account and I'm trying to change the verification email on the old Yahoo acc. to the new Yahoo, so far no go. 
Title: Re: Help!!!Email hacked, cant change password!
Post by: Willabe on June 20, 2020, 04:37:07 pm
The new Yahoo acc. sent me a notice that they sent me a recovery/verification code, which they did, but this is the address they said was for my wife's cell phone, we live in Henrietta NY.

Nebraska, United States
2604:6000:6fc0:d:11b3:3cd2:cc61:2c04


Title: Re: Help!!!Email hacked, cant change password!
Post by: Willabe on June 20, 2020, 05:11:38 pm
A couple guys I talked with said it sounds like a keystroke virus?

I use Malwarebytes regularly. Ran it this morning, nothing found.

Tries to sign in from my wife's smart phone, wouldn't open.   
 
Title: Re: Help!!!Email hacked, cant change password!
Post by: DummyLoad on June 20, 2020, 05:44:52 pm
A couple guys I talked with said it sounds like a keystroke virus?

I use Malwarebytes regularly. Ran it this morning, nothing found.

Tries to sign in from my wife's smart phone, wouldn't open.


for them to get your passwords, that is very likely. you were probably hit by trojan with an embedded keystroke logger. the first thing the trojan will do is skirt the AV and MW scanners. i'd vape the HDD and reinstall the OS. unfortunately, asshat hackers like to hide their trojans in media files. start over dude. you have long road ahead.


--pete
Title: Re: Help!!!Email hacked, cant change password!
Post by: shooter on June 20, 2020, 06:00:54 pm
Quote
asshat hackers like to hide their trojans in media files

I get "watch this....." from friends, nope, been hacked, or will be, going outside and playing  :laugh:

getting good enough now, I believe it can hide inside perifs and virus scans won't find it
Title: Re: Help!!!Email hacked, cant change password!
Post by: Willabe on June 20, 2020, 06:07:23 pm
the first thing the trojan will do is skirt the AV and MW scanners. . unfortunately, asshat hackers like to hide their trojans in media files. start over dude. you have long road ahead.


--pete
Umm, AV and MW scanners?

Media files?

Title: Re: Help!!!Email hacked, cant change password!
Post by: DummyLoad on June 20, 2020, 07:38:13 pm
sorry - bad habit - am network dude by day.


Anti-Virus - Mal-Ware.


--pete
Title: Re: Help!!!Email hacked, cant change password!
Post by: Willabe on July 21, 2020, 11:11:22 am
Back up and running, Geek Squad.

New malware software, Webroot, $20.

Had 2 viruses.   :BangHead:    :cussing:   
So far everything seems fine. 
Title: Re: Help!!!Email hacked, cant change password!
Post by: shooter on July 21, 2020, 11:34:59 am
Quote
New malware software
:laugh:
you paid $20 for malware  :icon_biggrin:
Title: Re: Help!!!Email hacked, cant change password!
Post by: SILVERGUN on July 21, 2020, 12:16:25 pm
One thing I started doing was using a "standard user" account as my main login. This requires giving administrator privileges to anything that wants to make changes to your computer. By doing so you get to decide to allow yourself to get hijacked or not. Or, at least, you get prompted when something is about to happen. Then you have to decide to let it or not.

To do this you have to create a separate user account on your computer.

Read this:
https://www.maketecheasier.com/why-you-shouldnt-use-admin-account/ (https://www.maketecheasier.com/why-you-shouldnt-use-admin-account/)


One other move is to "block all incoming connections" in Windows Firewall.
https://www.online-tech-tips.com/windows-10/adjust-windows-10-firewall-settings/ (https://www.online-tech-tips.com/windows-10/adjust-windows-10-firewall-settings/)
Title: Re: Help!!!Email hacked, cant change password!
Post by: Willabe on July 21, 2020, 09:45:37 pm
Quote
New malware software
:laugh:
you paid $20 for malware  :icon_biggrin:

What are you laughing at?

Your getting to be a smart aleck and I don't think it's necessary.    :angry:

When you get the Geek Squad year service, you have to let them install a malware software. I was just happy that it was only $20, could have been a lot more. 
Title: Re: Help!!!Email hacked, cant change password!
Post by: shooter on July 22, 2020, 08:51:43 am
I was NOT laughing at you using Geek squad, getting the bugs out.  simply the geek speak, I always got tangled in the geek language
your phase "paid $20 for new malware" just hit the funny bone.  I apologize if that was mis-understood, NO malaise intended
Title: Re: Help!!!Email hacked, cant change password!
Post by: Willabe on July 22, 2020, 09:41:17 am
Oh, I think I see it now.

You were laughing at paying $20 to get malware, buying a bug?

Thanks for clearing that up.  :icon_biggrin:
Title: Re: Help!!!Email hacked, cant change password!
Post by: SILVERGUN on July 22, 2020, 11:53:02 am
Thanks for clearing that up.  :icon_biggrin:
However, this doesn't absolve you of the "smart aleck" moniker  :angel
Title: Re: Help!!!Email hacked, cant change password!
Post by: shooter on July 22, 2020, 12:54:20 pm
 :laugh:
I'll wear that one with pride

without malaise intended
Title: Re: Help!!!Email hacked, cant change password!
Post by: Willabe on July 22, 2020, 01:34:37 pm
Thanks for clearing that up.  :icon_biggrin:
However, this doesn't absolve you of the "smart aleck" moniker  :angel

 :l2:  So you need to stick your nose into this?   :violent1: :brushteeth:

Yes, I misunderstood shooter. He was not being a smart aleck.
Title: Re: Help!!!Email hacked, cant change password!
Post by: SILVERGUN on July 22, 2020, 01:41:31 pm
Yes, I misunderstood shooter. He was not being a smart aleck.
....this time


Title: Re: Help!!!Email hacked, cant change password!
Post by: Willabe on July 22, 2020, 04:43:30 pm
Yes, I misunderstood shooter. He was not being a smart aleck.
....this time 

 :angel
Title: Re: Help!!!Email hacked, cant change password!
Post by: Willabe on August 28, 2020, 05:00:24 pm
I got ALL my emails back just now!  :happy1: :happy2: :blob8:

Can I send them all to a cloud or to a different email account at once, all together in a group?
So I don't have to send them 1 at a time?

Yahoo needed me to get them 3 emails with the email subject title, email address and the persons name. Then they let me reset my password, it was free.
Title: Re: Help!!!Email hacked! GOT THEM ALL BACK!
Post by: PRR on August 28, 2020, 09:24:49 pm
> Can I send them all to a cloud or to a different email account at once, all together in a group?
So I don't have to send them 1 at a time?


Where are they now? A "real, standards-based" email box can support bulk transfers. But working with both hands tied behind your back, or through a "web-mail" interface, can suck.

Where do you want to put them?? In an account in the *same* provider, who knows you are you, you can just copy. But to *another* provider, you are quite likely to trigger spam-flags with mass transfers.

My advice would have been: don't mess with cheap/free email like Yahoo. Especially *clueless* email providers like AT&T and Yahoo (but AT&T mail is now Yahoo). They don't know how it works, or why they would care.
Title: Re: Help!!!Email hacked! GOT THEM ALL BACK!
Post by: PRR on August 28, 2020, 09:28:36 pm
https://www.lifewire.com/select-multiple-messages-yahoo-1174498
Title: Re: Help!!!Email hacked! GOT THEM ALL BACK!
Post by: Willabe on August 30, 2020, 07:50:54 pm
Where are they now?

Where do you want to put them??

They're in my Yahoo account.

I just want to save them somewhere else as a back up, just in case I need to go back and get one, ~11 years of emails.   

Title: Re: Help!!!Email hacked! GOT THEM ALL BACK!
Post by: Willabe on August 30, 2020, 07:51:25 pm
https://www.lifewire.com/select-multiple-messages-yahoo-1174498 (https://www.lifewire.com/select-multiple-messages-yahoo-1174498)

Thanks PRR.