Help!!!Email hacked! GOT THEM ALL BACK!

[Willabe]

This morning could not log into my email. I tried to change my password, and the other email account they sent the verification code to the password wont work either, it was hacked. My 3 other email accounts are also hacked, the passwords don't work. All 5 accounts had different passwords.

I don't have a cell phone, so they can't send me a text with a code. And to get a new account, you need a mobile # so they can text me a code.

Any ideas?            

Closed my paypal, called the bank, killed my card. I never do ANY banking on line.

And All our photos on the computer are gone. Everything else seems fine, so far.   

[sluckey]

Can you access your email account through xfinity.com?

[Willabe]

No.

That's my back up where Yahoo sends the verification code.
I went xfinity to get the code and couldn't get in.

I opened a new Yahoo account and I'm trying to change the verification email on the old Yahoo acc. to the new Yahoo, so far no go. 

[Willabe]

The new Yahoo acc. sent me a notice that they sent me a recovery/verification code, which they did, but this is the address they said was for my wife's cell phone, we live in Henrietta NY.

Nebraska, United States
2604:6000:6fc0:d:11b3:3cd2:cc61:2c04

[Willabe]

A couple guys I talked with said it sounds like a keystroke virus?

I use Malwarebytes regularly. Ran it this morning, nothing found.

Tries to sign in from my wife's smart phone, wouldn't open.   
 

[DummyLoad]

A couple guys I talked with said it sounds like a keystroke virus?

I use Malwarebytes regularly. Ran it this morning, nothing found.

Tries to sign in from my wife's smart phone, wouldn't open.

for them to get your passwords, that is very likely. you were probably hit by trojan with an embedded keystroke logger. the first thing the trojan will do is skirt the AV and MW scanners. i'd vape the HDD and reinstall the OS. unfortunately, asshat hackers like to hide their trojans in media files. start over dude. you have long road ahead.


--pete

[shooter]

asshat hackers like to hide their trojans in media files

I get "watch this....." from friends, nope, been hacked, or will be, going outside and playing 

getting good enough now, I believe it can hide inside perifs and virus scans won't find it

[Willabe]

the first thing the trojan will do is skirt the AV and MW scanners. . unfortunately, asshat hackers like to hide their trojans in media files. start over dude. you have long road ahead.


--pete

Umm, AV and MW scanners?

Media files?

[DummyLoad]

sorry - bad habit - am network dude by day.


Anti-Virus - Mal-Ware.


--pete

[Willabe]

Back up and running, Geek Squad.

New malware software, Webroot, $20.

Had 2 viruses.          
So far everything seems fine. 

[shooter]

New malware software

you paid $20 for malware 

[SILVERGUN]

One thing I started doing was using a "standard user" account as my main login. This requires giving administrator privileges to anything that wants to make changes to your computer. By doing so you get to decide to allow yourself to get hijacked or not. Or, at least, you get prompted when something is about to happen. Then you have to decide to let it or not.

To do this you have to create a separate user account on your computer.

Read this:
https://www.maketecheasier.com/why-you-shouldnt-use-admin-account/


One other move is to "block all incoming connections" in Windows Firewall.
https://www.online-tech-tips.com/windows-10/adjust-windows-10-firewall-settings/

[Willabe]

New malware software

you paid $20 for malware 

What are you laughing at?

Your getting to be a smart aleck and I don't think it's necessary.   

When you get the Geek Squad year service, you have to let them install a malware software. I was just happy that it was only $20, could have been a lot more. 

[shooter]

I was NOT laughing at you using Geek squad, getting the bugs out.  simply the geek speak, I always got tangled in the geek language
your phase "paid $20 for new malware" just hit the funny bone.  I apologize if that was mis-understood, NO malaise intended

[Willabe]

Oh, I think I see it now.

You were laughing at paying $20 to get malware, buying a bug?

Thanks for clearing that up. 

[SILVERGUN]

Thanks for clearing that up. 

However, this doesn't absolve you of the "smart aleck" moniker 

[shooter]

 
I'll wear that one with pride

without malaise intended

[Willabe]

Thanks for clearing that up. 

However, this doesn't absolve you of the "smart aleck" moniker 

   So you need to stick your nose into this?   

Yes, I misunderstood shooter. He was not being a smart aleck.

[SILVERGUN]

Yes, I misunderstood shooter. He was not being a smart aleck.

....this time

[Willabe]

Yes, I misunderstood shooter. He was not being a smart aleck.

....this time 

 

[Willabe]

I got ALL my emails back just now! 

Can I send them all to a cloud or to a different email account at once, all together in a group?
So I don't have to send them 1 at a time?

Yahoo needed me to get them 3 emails with the email subject title, email address and the persons name. Then they let me reset my password, it was free.

[PRR]

> Can I send them all to a cloud or to a different email account at once, all together in a group?
So I don't have to send them 1 at a time?

Where are they now? A "real, standards-based" email box can support bulk transfers. But working with both hands tied behind your back, or through a "web-mail" interface, can suck.

Where do you want to put them?? In an account in the *same* provider, who knows you are you, you can just copy. But to *another* provider, you are quite likely to trigger spam-flags with mass transfers.

My advice would have been: don't mess with cheap/free email like Yahoo. Especially *clueless* email providers like AT&T and Yahoo (but AT&T mail is now Yahoo). They don't know how it works, or why they would care.

[PRR]

https://www.lifewire.com/select-multiple-messages-yahoo-1174498

[Willabe]

Where are they now?

Where do you want to put them??

They're in my Yahoo account.

I just want to save them somewhere else as a back up, just in case I need to go back and get one, ~11 years of emails.   

[Willabe]

https://www.lifewire.com/select-multiple-messages-yahoo-1174498

Thanks PRR.